Frequently Asked Questions
01. Who is "SR Premium watches" ?
We are the India’s best online premium and luxury watches dealer. We have all the branded watches like Rolex, Tag, Patek, Rado, Roger, Frank etc. After getting so much positive customer feedback from offline selling, we started this online website to provide the premium watches to everyone.
03. What is the delivery time?
We dispatch the item within 2 or 3 days after checking product. After dispatch delivery time will be 3.-10 working days depends on the location and the courier service. If there is further delay due to some reason, we will notify you. Tracking Id will be given after dispatch. You can track your order from Track Order option in available on website.
05. Warranty/repair issue ?
07. Why should i buy from you?
We provide the 100% quality products to the customer. If you have knowledge about watches, you will definitely figure out the quality of the watches. We will provide your the same quality for that you are paying. Many vendors and website selling low quality items at the high price, but you need not to worry. We also provide refund/ return and replacement services.
02. What are the Payment Methods ?
We almost accept all the payment modes like debit card, credit card, wallet transfer, UPI and COD. Currently EMI facility is not available, but we are working on it. You can pay online without worry. we have 100% secured payment gateway.For Cod option you need to pay 10% amount of the total order in advance. Rest amount you need to pay at delivery time. COD advance payment is non refundable, if the order declined/rejected by the customer.
04. How can i trust you ?
Our business runs on trust. We have lots of customer reviews and the customer database who are happy with our service. Trust us one time and buy from us, you will never regret. For providing the best customer experience we have started COD option also. For any query you can call us: +91 8818012776. we will clear your all doubts. We also provide refund/ return and replacement services.
06. Shipping and pickup charges ?
We provide free delivery and pickup service to all over India. In replacement process our courier partner will pick your return parcel. You no need to pay anything.You can check complete details about shipping and delivery on the website.
08. Do you provide Refund, Replacement or Return ?
Yes we provide 100% customer satisfaction. We have replacement,exchange return and refund policy. If you don’t like our product, you can return the product. For complete information you can visit our Replacement and refund policy page.